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Roofing Contractor in Mount Pleasant, SC
With over 35 years of experience in the roofing industry, Ketchum Roofing & Windows provides personalized roof installation and replacement services, including Spanish tile roofing solutions, to customers in South Carolina. As a family-owned and operated business, we get to know each client on a personal level.
You can rest easy knowing you have a lifetime warranty on workmanship and 50 year warranty on shingles!
Looking for a roofing contractor you can trust?
Look no further than Ketchum Roofing & Windows—a name known across the Lowcountry for quality, honesty, and craftsmanship. We’re Better Business Bureau A+ rated, and proudly FORTIFIED™ and Safe Home Certified, ensuring our work meets the highest standards for safety, durability, and insurance eligibility.
Whether you need a full Roof replacement, Window installation, Spanish tile roofing solutions, or expert support navigating an insurance claim, our team delivers reliable, efficient solutions tailored to your home, including best metal roof installation services for maximum durability and longevity.
Storm damage? Aging roof? We’ve got you covered. Expert hail damage repair for roofs is one of our specialties, and we work directly with insurance companies to ensure you get the coverage you deserve.
If you suspect signs of hail damage to your roof after a storm, don’t wait—early detection can save you thousands in repairs.
We’ll perform a professional roof inspection roof inspection and walk you through your best next steps—no pressure, just honest guidance from our professional roofing service team.
Serving Charleston, Dorchester, Berkeley, and Beaufort counties, we’re here to protect your home like it’s our own.
To speak with us, call (843) 817-3846. You can also visit our contact page to fill out our online form, and we will get back to you as soon as possible. We look forward to helping you with your roofing replacement, repair, or installation project
We are proudly FORTIFIED™ Certified. Fortified Roofing is a nationally recognized standard designed to protect South Carolina homes from hurricanes, high winds, and severe storms. By using stronger materials and proven installation methods, a FORTIFIED Roof helps reduce storm damage, lower insurance premiums, and bring peace of mind during hurricane season.
We are proudly Safe Home Certified. The SC Safe Home program offers grant money to South Carolina homeowners in coastal counties to help strengthen their homes against hurricanes and severe storms. Grants can be used for upgrades like FORTIFIED Roofing, impact-rated windows, and doors—and must be completed by a certified contractor like Ketchum Roofing & Windows LLC after approval.
We Work with You Through Your Insurance Claim Process
We will work with you on your insurance claims and will be right there with you throughout the entire process: From performing a free roof inspection to see if the roof has damage, to assisting you in filing the claim with your insurance company, to meeting and walking on the roof with the adjuster. We are with our clients from start to finish.
See What People Have to Say About Our Team
You can depend on our professionalism, punctuality, and quality of service. Call us or fill out a form today.
EXCELLENT Based on 193 reviews Mary Ackerman2025-05-15Trustindex verifies that the original source of the review is Google. In June of last year we had a hail storm and it hit my home straight on. I didn't think I had much damage until I started really looking at the house. Ketchum came and inspected it and the damage to the roof was severe. My windows on the front side of my house, the shutters, and the metal trim was pummeled. With Ketchum's help, I was able to get a claim filed with my insurance company and they were here when the adjuster came. I have to say, that working with my insurance and the Ketchum team, it was not a horrible experience. It was in fact, seamless. The work was done expeditiously and professionally. The level of communication between me, the insurance company and Ketchum was great. I cannot express my gratitude for the Ketchum team and the owner, John Ketchum. The roof looks great and my windows - wow!! I have photos, but can't figure out how to load them onto this message in Google. Take my word for it, the house looks wonderful!! J T2025-04-30Trustindex verifies that the original source of the review is Google. I would give them a thousand stars if I could! From start to finish everyone at Ketchum Roofing was professional and extremely clear about every step involved in repairing the storm damage. They replaced my roof, fixed the holes in my walls, and replaced the broken window. The quality of their work is amazing and I would highly recommend them to anyone who needs this kind of work done. Homer Tompkins2025-04-24Trustindex verifies that the original source of the review is Google. ATTENTION TO DETAIL! When Will caught me out front and politely explained the condition of my roof, I was highly impressed with with his honesty and professionalism! I felt completely at ease through it all! I concurred whole heartedly and then Robert showed up, the actual roofing inspector, his thorough inspection revealed underlying issues I never would have known about! John Chase came the next day to "in layman's terms" explain how the financial part of it works out. I couldn't be happier! When the roofer crew mobilized a few days later, they jumped out of their vehicles immediately and ran up the ladders like they meant business and they did! "Above and Beyond" from start to finish! I am EXTREMELY PLEASED!👍🥳 Luke Parton2025-04-21Trustindex verifies that the original source of the review is Google. We had John and his team come and fix some big issues that another local roofer messed up on when the other company replaced our roof a couple years ago. John was amazing to work with, and his team was super quick in getting the work done. We highly recommend them and I’ll be sharing his info with friends as they need help with their roofs. Chris Huss2025-03-30Trustindex verifies that the original source of the review is Google. Delfino and Robert's crew were top notch. They were on time, friendly, and knowledgeable. They answered all my questions, showed me anything I asked about...very transparent. My yard went from being a disaster zone to looking like nothing happened, except for the brand new roof! Very Satisfied. Would use Ketchum again. Recommended. Dot Cribb2025-03-25Trustindex verifies that the original source of the review is Google. I was dreading replacing my roof but it had to be done and I’m so thankful I chose Ketchum Roofing!! Jason went above and beyond helping me with the Insurance company and everything that I had to deal with. The work crew was outstanding! I would highly recommend this company if you need a new roof!! Brandon Sights2025-03-09Trustindex verifies that the original source of the review is Google. Did the work they said they would do, in the timeline promised, and spent extra time and resources to address concerns I had. Definitely recommend using them again. ira steinberg2025-02-23Trustindex verifies that the original source of the review is Google. John Ketchum and crew just finished a maintenance project for Ellington Woods Phase 1 in Dunes West this week. In preparation for our annual insurance quote and to ensure our roofs were in good condition we called John Ketchum. His foreman came to our site twice, spent time with us explaining the scope of work and performed the task to our satisfaction. The crew arrived on time and did work throughout the day until the work was complete. They provide detailed pictures (before and after) so we can see the actual work performed. John Ketchum came to the site during the day to check on the crew and in my book when the owner shows up to make sure things are right, it gives you a sense that he cares about the performance of his guys and the satisfaction of his customers. We would highly recommend John and his team for your next project. Ira Steinberg President Ellington Woods Phase 1 Dunes West, Mt Pleasant SC Cindy Cloutier2025-02-17Trustindex verifies that the original source of the review is Google. I was intimidated by the entire prospect of finding a company to replace my roof. I needed someone to walk me through the process and patiently answer all my skeptical, ignorant questions. I needed someone to help me deal with my insurance company, preferrably someone with a good business relationship with the adjuster. I needed someone to paintstakingly go over every financial detail with me and assure me I was in good hands. And I needed a crew that arrived on time to professionally and courteously replace my 21-year-old, hail-damaged roof. In a day. I didn't even know I needed someone to also find hail damage to my screens and siding and assure that those estimate were also covered. I didn't even know I needed someone to return a few days later and carefully go over my driveway and yard to catch any stray nails and such. But I got all this with Ketchum - everybody I dealt with was friendly and professional. Confidently I'd recommend them to anybody. Mark Allen2025-02-15Trustindex verifies that the original source of the review is Google. Ketchum roofing recently replaced my roof after hail damage. During the install of the new roof I decided to get 2 skylights and replace the garage door. They did a great job across the board; sales, insurance claims, workmanship, quality of materials and accounting. A lot of flexibility, no pressure and good pricing. I wouldn’t hesitate to use their services again.
An Unrivaled Roofing Restoration Experience
Ketchum Roofing & Windows offers an end-to-end, personalized service that will:
- Take the time to meet the adjuster rather than just calling the claim in hoping for the best. This means we will assist homeowners with filing a claim, if needed.
- Explain the whole claim process and help all clients with all the paperwork to complete the project.
- Provide an honest appraisal of the roof condition.
- Offer a Lifetime Warranty on Workmanship and a 50-Year Warranty on Shingles, far more than the 2-Year warranty offered by most competitors.
For more information, or to schedule an appointment and get a FREE roof inspection, call us at (843) 817-3846.